USA Home Pros Privacy Policy
Effective Date: 02/2026
This Privacy Policy explains how Netnexa (the “Company,” “we,” “us,” or “our”), including its websites and services operated under the USA Home Pros brand, collects, uses, and protects information about you.
This Policy applies to information collected through:
Any related pages, forms, or subdomains that link to this Policy (collectively, the “Website”).
If you do not agree with this Privacy Policy, please do not use the Website.
We may collect information when you submit a form, request information, or otherwise contact us, including:
Name
Email address
Phone number
Mailing address (if provided)
Company name (if provided)
Project details you submit (e.g., service type, location, budget range, timing, property details, preferences)
Any other information you choose to provide
When you use the Website, we may automatically collect:
IP address
Device identifiers and device information
Browser type and settings
Pages viewed, time spent, and interactions
Referring/exit pages and URLs
Approximate location (such as city/state) derived from IP address
We and our service providers may use cookies, pixels, SDKs, and similar technologies to:
Operate the Website and maintain session preferences
Understand usage and improve performance
Help prevent fraud and abuse
Measure site performance and marketing effectiveness
You can control cookies through your browser settings. Some features may not function properly if you disable cookies.
We use the information we collect for purposes such as:
Operating, maintaining, and improving the Website
Responding to your requests and inquiries
Providing customer support and communicating with you
Sending service-related communications (including confirmations, reminders, and follow-ups)
Sending promotional communications only as permitted by your preferences and applicable law
Measuring Website performance and improving our marketing and advertising
Preventing fraud and maintaining the security of our systems
Complying with legal obligations and enforcing our Terms and Conditions
If you provide your mobile phone number on the Website, we may request your consent to receive text messages (SMS). SMS consent is obtained when you affirmatively agree at the point of collection (for example, by checking an unchecked consent checkbox and/or clicking “Submit” after being presented with a clear SMS disclosure).
If you consent, messages may include:
Service updates and responses to your request
Appointment confirmations, reminders, and follow-ups
Project-related information
Promotional messages only where you have consented or where otherwise permitted by law
Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP. For help, reply HELP or contact us at [email protected]. Consent is not a condition of purchase.
We use your mobile number to:
Communicate with you regarding your request
Provide customer support
Send service-related messages and (where permitted) promotional messages
Maintain suppression lists to honor opt-out requests (e.g., ensuring you are not messaged after opting out)
We may share information as follows:
Service providers (support services). We may share information with vendors/subcontractors who perform services on our behalf in support of business operations, such as customer service, communications platforms, website hosting, analytics, data storage, and CRM tools. These service providers are permitted to use information only to provide services to us.
Legal and safety. We may disclose information to comply with law, regulation, legal process, or governmental requests, and to protect the rights, property, and safety of the Company, our users, and others.
Business transfers. We may share or transfer information in connection with a merger, acquisition, reorganization, financing, bankruptcy, dissolution, or sale/transfer of some or all of our assets.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
Information sharing to subcontractors in support services, such as customer service, is permitted.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Email: You can unsubscribe using the link in our emails.
SMS: You can opt out by replying STOP (we may send a final confirmation message).
You may also contact us at [email protected] to request removal from marketing lists.
Depending on where you live, you may have the right to request access, correction, or deletion of certain personal information, or to object to or restrict certain processing. To exercise these rights, email [email protected] with the subject line “Privacy Request.” We may need to verify your identity before completing your request.
We retain personal information as long as reasonably necessary to:
Provide services and fulfill requests
Maintain business records
Comply with legal obligations
Resolve disputes and enforce agreements
We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure.
The Website is not intended for children under 13, and we do not knowingly collect personal information from children.
The Website may link to third-party websites. We are not responsible for their content or privacy practices.
We may update this Privacy Policy from time to time. Updates are effective when posted with a revised effective date.
USA Home Pros / Netnexa
Email: [email protected]
Website: www.USAHomePros.com